I come from a family of small business owners, however, it wasn’t until March of last year that I decided to jump head first into the entrepreneurial waters—and I’m having a BALL! Stretching myself, reaching out to find mentors, learning about sales, learning marketing, building relationships. As a lifelong learner and inherent extrovert these activities fill me with energy. One of the things I have committed to doing is surround myself with people who I can learn from. So, I regularly reach out to, talk with, connect with, read from, or listen to someone who knows more than me. I often listen to Dave Anderson’s “The Game Changer” podcasts. Mr. Anderson always makes me laugh and more importantly, takes me to a place of introspection and action. You can find his podcasts here http://thegamechangerlife.libsyn.com/
One of these podcasts last summer (June I think) moved me to begin to clarify—in writing—my personal philosophy. It is a work in progress and as I continue to work on this, I am incorporating these beliefs in IAHR’s core values statement and these will govern how I do business. The full statement is also a work in progress however, the values are: Focused dedication, Integrity, Service, & Enthusiasm.
Recently I was able to attend Digital Dealer 24 and while at the pre-conference event by Women in Automotive answered a pretty important question about discovering one’s why. The question was asked by Lisa Copeland. I’m paraphrasing but the gist was: If money was not an issue, what you do with your life? My answer was that I would help. That’s what I do. I’m a helper. I’m a solution finder. Nothing brings me greater satisfaction than a solution well found!
This is really what I love to do…I love the idea of creating win/win/win solutions. Why win/win/win? Because in human resources I discovered that I can create three pronged successes and not just two—The employer, the department managers, and employees all win. Just the thought of it makes me smile!
I opened my business with the knowledge that every dealer is unique, with different HR pain points, sales and service processes, organizational culture, and particularly technology (none of which integrates). As I’m moving forward into my second year of business (wow, did I just say that!?) I’m keeping in mind my commitment to learning and growing, my why, and my core values—so I can create win/win/win outcomes with Focused Dedication, Integrity, Service & Enthusiasm!